ConfirmationAutomatic when no verified deposit is required
Advance notice60 minutes
CancellationsAllowed until 24 hours before the appointment, or within 20 minutes of a new online booking (before it starts)
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Refund policy: full before cutoff. The business handles MMG refunds manually. Payment screenshots are evidence, not proof of settlement.
Emergency or unable to attend? If you later cannot make your appointment, cancel in My Appointments while online cancellation is available. Otherwise, please call Inertia Visuals as soon as possible to request cancellation. A call does not cancel an appointment automatically; wait for business confirmation. Your agreed cancellation and refund policy still applies.
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